Hotels & Hospitality

Revenue management runs on occupancy data. Most hotels are guessing the amenities.

Lobby throughput, F&B covers, pool utilisation, and spa demand — Canopy reads the intelligence from the cameras already mounted in every public space of your property.

Request a hospitality demo

Live signals — hotel property

842 Lobby throughput today
68% Pool utilisation (12:00)
214 F&B covers (lunch)
08:00–09:30 Peak lobby arrival
Spa Lowest utilisation space

What Canopy surfaces

Intelligence across every revenue-generating space in the property.

01

Lobby & arrival experience

Arrival throughput by hour, queue length at check-in, and peak congestion windows. Staffing recommendations for the front desk based on predicted arrival patterns from historical intelligence.

Lobby · Peak arrival analysis
08:00 – 09:30312 arrivals · 4.2 min avg queue
17:00 – 19:00248 arrivals · 2.1 min avg queue
Recommendation+2 staff · 08:00–09:30
02

F&B outlet performance

Real covers and table occupancy versus capacity, by meal period, by outlet. Demand signals for the kitchen and front-of-house before covers are counted manually. Useful for staffing, procurement, and upsell timing.

All-day dining · Cover analysis
Breakfast312 covers · 84% occupancy
Lunch214 covers · 61% occupancy
Dinner268 covers · 72% occupancy
Bar (PM)89 covers · 38% occupancy
03

Pool & amenity utilisation

Occupancy rates by time of day for pool, gym, spa reception, and beach areas. Underutilised windows that can be monetised with targeted promotion. Overcrowding signals before guests experience it as a service failure.

Pool deck · Saturday
08:00 – 10:0012% Quiet
10:00 – 12:0048% Moderate
12:00 – 15:0091% Near capacity
15:00 – 17:0073% High
17:00 – 19:0031% Declining
04

Meeting & event space

Actual occupancy versus booked capacity for conference rooms and event spaces. Identifies habitually over-booked and under-occupied rooms. Feeds into space pricing and booking policy decisions.

Meeting space · This week
BallroomBooked 80% · Actual 74%
Board RoomBooked 65% · Actual 41%
Meeting Room ABooked 90% · Actual 88%
Meeting Room BBooked 40% · Actual 62%

Connects to your PMS. Feeds your revenue management system.

Canopy's intelligence layer integrates with Opera, Mews, Apaleo, and custom PMS platforms via REST API. Occupancy and throughput signals can feed directly into your revenue management system alongside room occupancy data.

No new hardware required

Hotels run extensive CCTV across public areas, F&B outlets, and amenities. Canopy connects to that existing infrastructure with an edge appliance installed in under a day.

Privacy-first in a guest-facing environment

No facial recognition. No biometric data. No individual guest identifiers. Canopy produces occupancy counts and flow data — nothing that identifies, tracks, or profiles a specific guest.

Multi-property intelligence

For hotel groups operating multiple properties, Canopy provides a unified intelligence view across the portfolio — with property-level breakdowns and cross-site benchmarking.

Bring your property layout. We'll show you what Canopy would surface across your amenities.

A 30-minute technical walkthrough — live against a real camera feed, not a recorded demo.

Book a hospitality demo